Privacy.
Last updated: 1 October 2026.
Khalq uses information you share to understand your project, respond to you and improve how this website works.
Project enquiries
We collect your name, email or international phone number, optional company, and the idea or problem you describe. We also record the project category, enquiry status, source page, initial landing page and available campaign information. Please do not submit passwords, payment details or confidential information that is unnecessary for the conversation.
Optional AI assistant
When enabled, our AI assistant sends your chat messages to OpenAI to answer service questions and prepare a project summary. Messages are stored encrypted in Khalq Ops and removed after 30 days. If you choose to submit an enquiry, its reviewed summary and contact details become an enquiry record under the retention practices below. An essential cookie keeps your chat separate from other visitors for up to 24 hours. AI answers may be inaccurate; quotations and delivery commitments are confirmed by our team. You can use the project form without using AI. Please do not share passwords, payment details or unnecessary sensitive information in chat.
Essential storage and technical information
After you interact with the site, an essential first-party cookie preserves your original campaign and referring website for up to 24 hours. It is signed to detect changes and is not accessible to page scripts. The browser also keeps the initial visit context in session storage so it survives navigation. Referring paths and query strings are discarded.
To prevent abuse the website uses a temporary hashed network identifier for rate limiting. Expired identifiers are removed by background maintenance; raw IP addresses are not added to your enquiry. Hosting and email providers may separately process technical logs necessary to operate their services.
Minimal analytics
We record visits and genuine actions such as starting a requirement, completing it and submitting a lead. A short-lived, pseudonymous browser-tab identifier connects these actions for conversion measurement. Analytics does not receive your name, contact details or requirement text. We use no advertising trackers and respect Do Not Track and Global Privacy Control. Analytics records are normally removed after 90 days.
How information is used and shared
We use enquiry information for project assessment and communication, follow-up, security and service improvement. Our hosting, database and configured email providers process information needed to provide those services. Enquiries are securely transmitted to Khalq Ops, our internal lead-management system, which handles records and follow-up. The website does not keep a separate copy of new enquiries or send lead notification emails. We do not sell your personal information.
Security and retention
We use restricted database access, encrypted website connections and other proportionate safeguards. No online system can guarantee absolute security. We review inactive enquiries after 12 months and keep information only while needed for the enquiry, an ongoing relationship or applicable obligations. Email and backup copies follow their own retention schedules.
International visitors
Khalq welcomes international enquiries. Depending on the hosting region and providers selected, information may be processed outside your country. We consider appropriate safeguards when choosing and configuring those services.
Your questions and choices
You can ask about access, correction or deletion of your information, or stop project follow-up, by business@khalq.io or replying to our project conversation. We may need to verify your request. Some information may need to be retained for legitimate operational or legal reasons.
Policy updates
We may update this policy as our services or practices change. The date above identifies the current version.